Hi, I'm Alfredo

A Computer Science Major at UC Santa Cruz currently interning at Eridu AI.

About Me

2025

IT Networking/Server Infrastructure Intern — Eridu AI

Automated provisioning tasks with PowerShell/Bash (installs, registry tweaks, power/security policy settings) and basic diagnostic log collection, improving repeatability and speeding incident troubleshooting. Develop and maintain a standardized Windows 11 laptop image for Intune/Autopilot, including required applications, tools, and security software to streamline new-hire onboarding. Manage company network servers and endpoints to ensure reliable connectivity; assign static IP addresses to printers and other devices to prevent conflicts and network disruptions. Designed and ran internal phishing simulations and training; built clear security-awareness messaging that helped reduce phishing from 16% to 2% and strengthened overall security awareness.

Desktop Support Specialist — Cisco

Supported IAM workflows: account setup, permissions, and email configurations in Active Directory and Google Workspace. Investigated incidents using system diagnostics/logs and correlated symptoms to configuration causes skills directly aligned with release health monitoring and debugging rollout issues. Contributed to internal documentation and knowledge base articles, improving consistency in handling recurring issues and supporting future audits and compliance checks.

Transferred to UC Santa Cruz to pursue a BS in Computer Science

Moved into upper-division CS courses and continued specializing in Security, Systems, and Networking technologies.

2024

Completed my IT Help Desk Internship at Synopsys

Performed laptop diagnostics, troubleshooting, and preventive maintenance for Windows, macOS and Linux devices, printers, and basic network connectivity, documenting all work in ServiceNow. Collaborated with multiple IT teams to triage, escalate, and resolve user problems while supporting IT asset management (ITAM) from procurement through deployment and disposal. Collaborated with network, server, and security teams to triage and escalate complex incidents, gaining visibility into how large enterprises monitor systems, respond to alerts, and enforce security controls.

Continued building Security and Engineering projects

Developing Agent-Based Systems, Backend tools, and Cloud integrations while participating in hackathons and community tech events.

2023

Student at De Anza College — Associate in Computer Science Transfer

Built a strong foundation in Algorithms, Programming, Data structures, and Math.

Projects

A showcase of my work and experiments. More coming soon!

Coming Soon

Project Coming Soon

Exciting new project in development. Stay tuned for updates!

TBD
Coming Soon

Project Coming Soon

Another exciting project in the works. Check back later!

TBD
Coming Soon

Project Coming Soon

More projects on the way. Follow my GitHub for updates!

TBD

Bay Area Views

Captured from the Marin Headlands — one of my favorite spots in the Bay Area

Golden Gate Bridge view from Marin Headlands

Golden Gate Bridge

Marin Headlands, California

Connect With Me

Have a project in mind or want to collaborate? Feel free to reach out!